Lost invites/People in limbo
Reported by Max La Riviere-Hedrick | May 27th, 2008 @ 10:24 AM
1. three different times i have invited someone and they have not received the invite. it may be spam filters, but when i delete and re-add, they receive the second time, so i don't know.
2. it would be great to be able to resend the invite.
3. for some reason, now i can't even delete the last failed invite person, please see screenshot, on the bottom.
Comments and changes to this ticket
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Will May 27th, 2008 @ 12:00 PM
- → State changed from “new” to “open”
We're sorry about the issues you're having with the invite system. I'll look into this now.
Are the users who are not receiving emails all at the same domain? You can email company@activereload.net with details so we can keep those email addresses private.
On the positive side, the membership/invite system to Lighthouse is about to get entirely revamped. It's the next large update to lighthouse we have lined up and we hope to have it deployed and running within the next two weeks.
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Max La Riviere-Hedrick May 27th, 2008 @ 12:05 PM
No, the emails are not the same domain, the were yahoo, gmail and albertsondesign.com.
great to hear about the update- hopefully the ability to add additional people to watch tickets (like Trac) is in this update.
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Will May 27th, 2008 @ 12:10 PM
The ability to assign people to watch tickets is coming too. I don't have an exact ETA on it, but I believe the UI and capability is almost ready in our development of Lighthouse. I'd say it will come shortly after the invites system is updated.
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Max La Riviere-Hedrick May 29th, 2008 @ 12:52 PM
this is getting worse. is there anyway you guys can override the system?
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rick May 29th, 2008 @ 01:29 PM
Can you email the emails to company@activereload.net? I'll file a ticket with EY to see why they're not going through.
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Max La Riviere-Hedrick June 5th, 2008 @ 06:35 PM
hey i have emailed company@activereload.net and have not heard back. can someone help me out?
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Will June 6th, 2008 @ 03:52 PM
- → Assigned user changed from “” to “rick”
Max, sorry for the delay. I forwarded your email to Rick and Justin so you should be hearing back soon.
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Max La Riviere-Hedrick September 5th, 2008 @ 12:12 AM
- → Tag changed from “” to “@high error users”
the invite system seems to have improved with the last deployment, but tonight i cannot invite anyone. please see screenshot.
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Will September 5th, 2008 @ 12:27 AM
We're performing system updates to Lighthouse and a few unexpected bugs have come up. We'll look into this now.
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Max La Riviere-Hedrick September 5th, 2008 @ 12:32 AM
i understand, thanks for the reply. please feel free to use me as a tester, i am up for a while.
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rick September 5th, 2008 @ 12:35 AM
- → State changed from “open” to “resolved”
Thanks for the heads up, this oversight has been fixed. We're rolling with a new job queue system and we're still working out some of the kinks. Sorry for the inconvenience.
[state:resolved]
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