Delete user profile
Reported by Clive Crous | July 14th, 2008 @ 02:09 AM
I tried to change my email address on my account to my "most used" email address but it failed saying "that email address is already used".
I tried to log in with that email address and it works.
It seems I must have created this user some time ago and forgot. The user has never been used it's just taking up an email address.
There's no "delete profile" action under "My Profile" or anywhere else that I can find.
Comments and changes to this ticket
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Will July 14th, 2008 @ 02:23 AM
- → State changed from new to open
We're sorry for any confusion on our side. This area of Lighthouse is under a bit of transition at the moment, since we've been updating the account and user management heavily over the last few weeks.
As a workaround, you may be able to change the email to a 3rd address, then correct the account in which you want to use with that email.
It's a pain, but if you use gmail or something you can use username+1@gmail for extra email addresses, such as username+1@gmail will send things to username@gmail. You can do username+anythingyouwant@gmail for that matter. I'm not sure if this will work however.
You can also email company@activereload.net with the profile you wish to have deleted. Rick will have to do this manually when he gets into the office this morning.
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Clive Crous July 14th, 2008 @ 02:41 AM
I've changed the email address as suggested (gmail plus-trick).
The user account I'd like deleted is :
http://activereload.lighthouseap...
Thank you
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Will July 14th, 2008 @ 03:12 AM
- → State changed from open to resolved
I'm glad that worked...I'll let Rick know to delete that account when I speak to him this morning. It shouldn't be much longer till we get that functionality put back into Lighthouse.
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