Lighthouse Users

Comments and changes to this ticket

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  Tom Herz October 17th, 2008 @ 08:26 AM

  Hi,

  Gmail won't let me create a ticket by email. I could have something to do with my username being Tom_Herz.

  Let me know.

  Tom

• 

  Will October 17th, 2008 @ 08:29 AM

  • → Tag changed from “” to “email tickets”
  • → State changed from “new” to “open”

  Can you respond to this ticket via email? have you successfully used that email address with Lighthouse before?

  Lastly, does that email/profile have access to the account in question?

• 

  Tom Herz October 17th, 2008 @ 08:35 AM

  This is a trial Reply to the 'gmail' issue I just opened. I appreciate the quick response.

  In answer to your question: It's the email address I used to register for lighthouse and the one associated with my account.

  While you're diagnosing on that end, I'll work it from this end.

  Best, Tom

• 

  Will October 17th, 2008 @ 08:49 AM

  and you are using the email address generated by your Lighthouse project? http://help.lighthouseapp.com/fa...

• 

  Tom Herz October 17th, 2008 @ 08:55 AM

  Yes.

  On Fri, Oct 17, 2008 at 11:49 AM, Lighthouse support@lighthouseapp.comwrote:

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  rick October 17th, 2008 @ 01:45 PM

  Wow, so apparently underscores aren't in the spec for domain names (yet browsers happen to support them). The ruby URI library also barfs, as you've seen in your emails.

  I think I can fix this relatively easy in the lighthouse-api that the email tool uses.

• 

  rick October 17th, 2008 @ 03:10 PM

  Okay, i just confirmed that emailing to a Lighthouse account with an underscore works. Try it now.